Customer Service Representative
Warehouse
Findlay, Ohio
3rd shift
Feb 6, 2026
$18.00
Customer Service Representative (CSR) – Night Shift
Schedule:
We are seeking a reliable and detail-oriented Customer Service Representative (CSR) to support night shift warehouse and yard operations. This role serves as a key point of contact for drivers and internal teams and requires experience with shipping documentation, yard coordination, and forklift operation as needed.
Key Responsibilities
Schedule:
- Monday–Friday: 6:00 PM – 2:30 AM
- $18.00/hour
We are seeking a reliable and detail-oriented Customer Service Representative (CSR) to support night shift warehouse and yard operations. This role serves as a key point of contact for drivers and internal teams and requires experience with shipping documentation, yard coordination, and forklift operation as needed.
Key Responsibilities
- Check drivers and loads in and out accurately and efficiently
- Operate and navigate a Yard Management System (YMS)
- Prepare, review, and process Bills of Lading (BOLs), packing lists, and trailer seals
- Communicate clearly with drivers, warehouse staff, and leadership
- Operate a forklift as needed to support yard or dock operations
- Maintain accurate records and follow all safety and operational procedures
- Ability to drive a forklift and successfully complete required forklift testing
- Experience using a Yard Management System (YMS)
- Prior experience checking drivers and loads in/out
- Familiarity with BOLs, packing lists, and trailer seal documentation
- Minimum 1 year of recent, verifiable sit-down forklift experience (as applicable)
- Valid Driver’s License (current and in good standing)
- RF scanner experience preferred
- Must pass drug test and background check
- THC is a disqualifier due to safety requirements, even though it is legal in Ohio
- Background check must be cleared prior to start date